Overview of Cellular Connectivity Services
Discover the comprehensive details of our Cellular Connectivity Services including bucket sizes and ordering details at the following link:
What is Pool Allotment?
Pool Allotment refers to the total data available, calculated as the number of nodes/devices/SIMs in service multiplied by the data bucket size. For instance, with 100 nodes on the Incidental bucket, the data allotment is 100 x 50MB = 5,000MB. Under normal operations, devices use minimal data, mainly for network checks and pings. However, in the event of minor outages, the cellular network facilitates communication re-establishment, ensuring data usage remains below the 5,000MB threshold. If the threshold is exceeded for two consecutive months, customers can choose one of two options available.
What Happens if I Exceed My Allotted Data?
In case the data usage surpasses the pool allotment for two consecutive months, Opengear offers two solutions:
1. Upgrade to a higher bucket level.
2. Incur a one-time charge of $0.25 per MB for the exceeded data.
Rest assured, we prioritize maintaining your service without interruptions. To prevent data misuse, we offer secureSIM options, including:
- SIM-IMEI Binding: Prevents data transfer if the SIM is removed from its designated device, enhancing security against theft and misappropriation.
- Data Usage Threshold: Allows for SIM suspension upon reaching a specified data limit, although this is generally not recommended due to the potential for legitimate data usage spikes.
Learn more about our policies here
Our service operates through two main points, with individual addresses falling within the 184.108.40.206/30 or 220.127.116.11/30 subnets.