Opengear's standard technical support terms includes access to Opengear's Knowledge Base, application notes, white papers and other online resources.
in addition to the standard technical support, Purchaser is entitled to 4 (four) years telephone support available M-F from 9:00 AM to 8:00 PM, Eastern Time. http://www.opengear.com/support.html
Additional years of Telephone support are available for purchase, please contact your sales representative for additional information.
Opengear reserves the right to discontinue all support for products that are no longer covered by warranty.