Is cell phone usage generally permitted in data centers?
Opengear has extensive experience with customers who run data centers of all types. From our experience, cell phone usage is permitted in the vast majority of data centers. Whether an owned or colocation facility, communicating with other IT resources and remote locations while working in a data center drives this usage. We have seen many data centers where techs are walking around with cell phones using talk and text capabilities to communicate. There are some instances where cell service is not available due to radio frequency interference, type of construction (e.g., steel wrapped, EMP shielded) or location (e.g., underground, bunker) of the data center, but these restrictions are not procedural in nature. We have also found some restrictions on camera/video usage due to the competitive nature of some industries and in most colo locations.
Are there coverage issues with cell connection in data centers?
Most data centers today, especially colocation facilities, must be able to have their staff and clients communicate with their headquarters or other support locations. While we have heard of instances of coverage issues, we are seeing increased deployment of repeaters and extenders to help with this. The increase in deployment of repeaters is driven by the need for cell reception in the data centers and by the carriers to give them a good deal on repeaters because it locks in their business.
Opengear continues to actively assess cellular technology and innovate with cellular out-of-band management. Our cellular products include cellular antennas. These antennas can be mounted on an enclosed rack or where the racks are within locked cages inside of colocation facilities, mounted outside of the cage. For more antenna information please refer: